Über AVUS Group

Innovativ von Anfang an

Josef Pscheidl (1921-2007) baute nach dem 2. Weltkrieg ein Unternehmen auf, das sich auf Transporte zwischen den Besatzungszonen in Österreich spezialisierte. Die Spedition entwickelte sich hervorragend. Allerdings führten die Folgen von Verkehrsunfällen immer wieder zu erheblichen Verlusten. Die Versicherungssummen lagen einfach zu niedrig. Auch andere Transportunternehmen waren mit dieser Problematik konfrontiert. Josef Pscheidl erkannte darin eine Marktlücke und gründete deshalb 1960 das Allgemeine Versicherungs-, Unfall- und Schadensberatungsbüro, kurz AVUS. Anfangs beschränkte man sich darauf, die Interessen von Geschädigten zu vertreten. Mit der zunehmenden Motorisierung in Europa begann Josef Pscheidl gemeinsam mit seinem Sohn Dr. Dieter Pscheidl ein internationales Netzwerk aufzubauen, das sich verstärkt auf grenzüberschreitende Schadensregulierungen konzentrierte. Bereits Ende der 1960-er Jahre vertrauten mehrere große Versicherungsunternehmen der AVUS die Regulierung ihrer Auslandsschäden an. Das Geschäftsmodell bewährte sich. In den folgenden Jahrzehnten wurde das Netzwerk auf ganz Europa und darüber hinaus erweitert.

At AVUS, our commitment is to provide exceptional international insurance claims services with integrity, transparency, and respect. This Code of Conduct outlines the values and principles guiding our actions and interactions, both internally and externally.

1. Integrity and Honesty

• We act with the utmost honesty in all our dealings, ensuring that all information is accurate and transparent.
• We avoid conflicts of interest and act with fairness and impartiality.

2. Respect and Fair Treatment

• We treat every individual, whether they're colleagues, clients, or partners, with respect and dignity.
• We do not tolerate any form of discrimination, harassment, or bullying.

3. Professionalism

• We consistently uphold professional standards, delivering high-quality services to our clients.
• We engage in continuous professional development, ensuring our skills and knowledge remain current.

4. Confidentiality

• We understand the importance of safeguarding sensitive information and maintain the strictest levels of confidentiality.
• Personal and financial data of our clients are protected and are only shared with authorized personnel and for legitimate business purposes.

5. Compliance with Laws and Regulations

• We adhere to all local, national, and international laws and regulations, especially those pertaining to insurance claims and financial transactions.
• We seek to understand and respect the rules and standards of every country where we operate.

6. Transparent Communication

• We promote open and transparent communication within our organization and with our clients.
• All communications, whether verbal or written, are conducted clearly, professionally, and responsibly.

7. Environmental and Social Responsibility

• We recognize our responsibility to the environment and the communities we serve.
• We adopt sustainable practices where feasible and engage in activities that support community well-being.

8. Accountability and Responsibility

• All employees and stakeholders are responsible for upholding this Code of Conduct.
• We encourage reporting of any suspected breaches of this Code without fear of retaliation.

9. Continuous Improvement

• We consistently evaluate and improve our processes, ensuring that we continue to meet the evolving needs of our clients and stakeholders.
• We welcome feedback and consider it vital for our growth and improvement.

10. Partnership and Collaboration

• We value our partnerships and collaborations, ensuring they align with our values and Code of Conduct.
• We work closely with our partners to ensure mutual respect and beneficial outcomes for all parties involved.

Reporting and Enforcement

Employees are encouraged to report any concerns or breaches of this Code of Conduct to their immediate supervisors or through designated reporting channels. AVUS is committed to thoroughly investigating any reported issues and taking appropriate action. Retaliation against anyone reporting concerns in good faith is strictly prohibited.

This Code of Conduct may be periodically reviewed and updated to reflect the changing needs and values of our organization.

Preamble

AVUS, as an international entity with a vast presence across European countries, deeply respects and promotes human rights in all our business operations. Upholding the principles of the United Nations Universal Declaration of Human Rights and other recognized standards, we are committed to ensuring the rights, dignity, and equality of every individual associated with our company.

AVUS firmly stands against any form of discrimination based on:

• Sex, race, color, ethnic or social origin, genetic features, language, or nationality.
• Religion, belief, political or any other opinion, or membership of a national minority.
• Property, birth, disability, age, or sexual orientation.

We foster an inclusive environment where all employees, partners, and clients are treated with fairness, respect, and dignity.

AVUS recognizes and respects the rights of employees to:

• Freely associate and form or join trade unions of their choice.
• Engage in constructive dialogue and collective bargaining, to protect their rights and advance their interests.

Aligned with our commitment against modern slavery:

• We strictly prohibit the use of forced or compulsory labor in any form within our operations.
• We expect our business partners and suppliers to share this commitment, ensuring their operations are also free from such practices.

AVUS is resolute in its stand against child labor:

• We do not employ individuals under the legal working age in any country where we operate.
• We also expect our business partners and suppliers to adhere to this principle, ensuring the well-being and rights of children.

At AVUS, every employment-related decision, from hiring to advancement, is based on merit, qualifications, and abilities. We:

• Ensure that no employee or applicant faces discrimination in employment or occupation.
• Promote diversity and equal opportunities in all our business processes.

The health and safety of our employees are paramount:

• We continuously monitor, review, and improve our workplace safety standards.
• Training sessions, safety protocols, and emergency drills are regularly conducted to ensure the well-being of our employees.
• We also expect our partners to uphold similar standards, ensuring safe and healthy conditions for all their workers.

Implementation and Accountability

All AVUS employees and stakeholders are expected to uphold this Human Rights Policy. Regular assessments and audits will be conducted to ensure the principles are consistently upheld. Employees and stakeholders are encouraged to report any concerns or violations of this policy. AVUS ensures that any concerns will be treated confidentially and investigated promptly.

Conclusion

Guided by the principles of the United Nations and other globally recognized standards, AVUS remains steadfast in its commitment to human rights. Through transparency, continuous monitoring, and an unwavering commitment to our core values, we aim to make a positive difference in the lives of all those we touch.